REPORTING GAME ERRORS: How to proceed:
- Customers contact support directly via the hotline/error reporting website.
- Customers can send an email to the support mailbox.
The following information is required when requesting support:
- SohaGame Account (SohaGameID - SohaID):
- Character Name:
- Class:
- Level:
- Server:
- Detailed description of the time and error encountered:
- Images (if available): [[MEDIA_0]]